About Physitrack
Physitrack Group is a global digital healthcare provider with staff on four continents, customers in 17 time zones, and millions of end users in 187 countries.Our Mission is to elevate the world's wellbeing. We have two business lines to realise our Mission:
Lifecare - a Software-as-a-Service (SaaS)-based software platform tailored to physiotherapy and musculoskeletal care providers.
Wellness - Software-as-a-Service (‘SaaS’) and care services ****for corporates in the UK, Germany and the Nordics.
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About the role: Admin Assistant - Finance Team
We are looking for Admin Assistant to join the Finance Team. You will take responsibility for the newly created Central Business Office and also support the Finance team in delivering quality data to support business operations and decision making.
The company is in the process of implementing the Chargebee subscription management system and this role will involve administering customers on the legacy billing system as well as those already migrated to Chargebee. It will further be required to support the migration of remaining customers over the next 12 months. The company uses Netsuite as its Finance system and also maintains subscription analytics in ChartMogul.
The Finance team is currently located in Portugal, UK, Finland and India
Job description
For Physitrack customers a Central Business Office function is being established. This will initially be for Enterprise customers in Australia followed by UK and then further countries as resourcing allows. The requirements for this aspect of the role will include:
- Netsuite invoice generation
- Maintenance of a Subscription excel/google sheet.
- Issuing credit notes and revised invoices as required
- Adjusting internal system licence allocation as required
Chasing of debtors
- Direct chasing with customers for smaller debtors following expiry of automated invoice dunning procedures via Netsuite
- Co-ordination with Sales for chasing invoices for larger customers
- Preparation of enterprise customer subscription data for migration of customers to the chargebee billing system
- For Physitrack customers already on the Chargebee billing system:
- Entry of all bank transfer payment receipts
- Creation of new enterprise customers/subscriptions plus changes to subscriptions
- Uploading of netsuite subscription billing data to chartmogul on weekly basis
- Preparation of weekly subscription metrics report
- Liaising with salespeople to clarify unusual customer subscription movements
- Ad-hoc support with subscription and revenue analysis
- Support Physiotools subscription management as required
Person Specification
Essential
- Prior experience in a similar role
- Strong excel/google sheets and numeracy skills
- Problem solving ability along with the potential to use own initiative
- Strong organisational skills – prioritising workload and working independently, whilst also being a strong team player
- Excellent communication skills in English, both written and verbal
Desirable
- Experience of Chargebee, Netsuite and ChartMogul
Renumeration and Benefits
- Renumeration. We’re offering competitive pay reflecting experience and local market dynamics. The role will be contractual (’freelancer’) unless the individual is based in Finland or the United Kingdom, in which case an employment contract can be offered.
- Wellbeing. We’re a wellbeing company, therefore wellbeing is at the heart of our business. You will be able to access fantastic wellbeing facilities, such as the Champion Health App which provides advice on your wellbeing.
- Hours and flexibility. We care about outcomes. You can choose how to work the 40 hours per week you are contracted for, while ensuring that you attend core meetings.
- Fully remote or Hybrid. We have a co-working space in Tampere, Finland. For candidates based outside out Finland, we offer fully virtual work.
- Leave/PTO. We offer 20 days Personal Time Off, excluding bank holidays. We would also meet any local statutory requirements e.g. Finnish personal time off requirements.
Job Types: Full-time, Part-time, Freelance
Part-time hours: 40 per week
Salary: £14,038.82-£24,000.00 per year
Benefits:
- Work from home
Schedule:
- Flexitime
Education:
- GCSE or equivalent (preferred)
Language:
- English (required)
Work Location: Remote
Reference ID: Physitrack financial admin role
