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FOH
The Mariners Hotel is now hiring a FOH team member. This role will require the flexibility to work evenings and weekends, as well as day time shifts.
Previous experience in a similar setting will be advantageous although full training will be provided.
Must be aged over 18.
As a FOH team member, you will be responsible for serving drinks, taking orders, serving breakfast, making cocktails, checking people in and out.
Skills required for the role :
· Ensure a high standard of personal hygiene and presentation
· Maintain standards of excellence, in customer service, etiquette, and knowledge
· Take customer orders and use every opportunity for suggestive selling
· Serve food and beverage to tables and satisfy every customer's need
· Ability to mix cocktails and create drinks to order - training will be provided
· Welcoming any later arrivals, showing them to their rooms, and answering any queries
· Ability to take phone calls, answer queries where possible, and taking vital information for any that require further action
· Dealing with customer feedback and providing adequate solutions to customer complaints
· Work collaboratively as a team with all other departments within the hotel as required
· Adhere to all H&S, COSHH, and Food Safety requirements at all times
· Be aware of and observe all safety and security procedures and report any hazards or incidents to the manager immediately
· To perform other incidental and related duties as required and assigned.
· Maintain high standards of cleanliness
Job Type: Part/ Full time
Salary: £11.00 per hour
Benefits:
Tips
Employee friends and family discount
On-site parking
Holiday pay (28 days)
Details:
18 +
Part or full time
3 - 5 Days a week
Weekends required
8-hour shift
Training provided
More hours available
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Job Types: Full-time, Part-time, Permanent, Fixed term contract
Part-time hours: 24-35 per week
Salary: £11.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
Work Location: In person
Reference ID: FOH
